AULA Official After-Sales Parts Service | USB Receiver / Keycap Replacement Request
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AULA Official After-Sales Part...
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AULA Official After-Sales Parts Service | USB Receiver / Keycap Replacement Request
For existing AULA keyboard owners only – solve issues like lost USB receivers or damaged keycaps. Our official after-sales service ensures your keyboard continues to perform smoothly and reliably.
Service Overview
This page is exclusively for AULA keyboard owners to request replacement parts, including USB receivers and damaged keycaps.
To ensure uninterrupted use, we provide free replacement parts; you only need to cover international shipping fees.
⚠️ International shipping fees vary by country and region. Please contact us before placing an order so we can provide the exact shipping cost and avoid overpaying or underpaying.
This page is for after-sales part requests only and is not a regular product purchase page.
Available Replacement Parts
USB Wireless Receiver (for lost or damaged receivers)
Keycap Replacement (for damaged keycaps only)
Cost Information
Parts Fee: Free
International Shipping Fee: Calculated based on your country/region (usually just a few dollars)
Reminder: Please contact us to confirm the exact shipping cost before placing an order.
How to Apply
Provide your country and shipping address
We will calculate shipping fees and send you a custom payment link
Once payment is received, we will arrange shipment
Contact Information
Email: [email protected]
WhatsApp: +86 135 4318 1771
Support Hours: Monday to Friday, 9:00 AM – 6:00 PM (GMT+8)
Important Notes
This service is available only for AULA keyboard owners
Do not place an order without contacting us first
AULA reserves the right to verify eligibility to ensure fair service
FAQ
Q: Can I request parts if I haven’t purchased an AULA keyboard?
A: No. This page is exclusively for after-sales service for verified AULA keyboard owners.
Q: How much does a USB receiver cost if lost?
A: The receiver is free; you only need to pay the shipping fee (usually just a few dollars). Please contact us for exact costs.
Q: How long does shipping take?
A: Typically 1-3 business days for processing. Delivery time varies by country/region.
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